case study
With control and transparency for overall quality improvements
Role
Senior Test Manager
Field
Project in the insurance sector
Assignment from the client
Manage quality control to minimize the risk of undiscovered and unforeseen situations as much as possible. Additionally, increase transparency in testing and managing the iterative cycle of quality control and software delivery.
Implementation
On our project, we strengthened the use of JIRA, which had previously been poorly implemented and inadequately reduced transparency. Automated regression testing was introduced via Jenkins pipeline, reducing reaction time to uncommunicated changes from third parties and other vendors. The method and quality of communication regarding software delivery status and risk management from the perspective of client testing and acceptance by the customer were improved. This overall led to higher satisfaction and reduced anxiety and political friction between the delivering organization and the client. On the development side, in collaboration with developers and the Scrum Master, a unified code versioning system was introduced. Using JIRA, we managed to actively record which code is in which branch and on which testing environment, speeding up the testing team’s reaction time.
Technologies
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- The project utilizes JIRA
- SOAP UI
- Postman
- Jenkins
Results:
The implementation decreased the number of issues found in later project phases. It also streamlined communication leading to fewer miscomunication issues and shorter problem-solving times. Increased transparency increased overall project stakeholder’s trust and decision-making capabilities. The project is still in development and will continue for at least another year before transitioning to a maintenance mode.